Privacy Policy

Last updated: January 1, 2024

WESS Technics GmbH ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and clients who engage with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Data Controller

WESS Technics GmbH
Lippestrasse 63, Moers, Germany
Email: info@wesstechnics.com

2. Data We Collect

We may collect the following categories of personal data when you use our website or contact us:

• Name, email address, company name, country
• Industry type and project specifications you submit via our forms
• IP address, browser type, and device information (via cookies)
• Pages visited, time spent, and other usage analytics

3. How We Use Your Data

• To respond to enquiries and provide technical proposals
• To send product catalogues and commercial communications (with your explicit consent)
• To improve our website performance through anonymised analytics
• To comply with legal obligations

4. Cookies & Analytics

We use Google Analytics 4, Google Tag Manager, Meta Pixel, and Microsoft Clarity to understand website usage. These tools may set cookies on your device. Analytics scripts are only loaded after you have given explicit consent via our cookie banner. You may withdraw consent at any time by clearing your browser cookies.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

5. Data Retention

We retain enquiry data for a maximum of 3 years, or until you request deletion. Analytics data is retained per the default retention settings of the respective platforms (GA4: 14 months).

6. Third-Party Sharing

We do not sell your personal data. Data may be shared with:

• Netlify (form processing and hosting)
• Google LLC (analytics)
• Meta Platforms Inc. (advertising measurement)
• Microsoft Corporation (behavioral analytics and session recording)

7. Your Rights (GDPR)

If you are located in the EU/EEA, you have the right to: access, rectify, erase, restrict, or object to the processing of your data, as well as the right to data portability. To exercise these rights, contact us at info@wesstechnics.com.

8. Contact

For any privacy-related questions, please email: info@wesstechnics.com